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We're Here to Help!
24/7 Support Options:
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SmartBot Assistant Our SmartBot is available 24/7 to help with: • Order tracking • Common questions • Product information • Shipping details • Website navigation assistance
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Direct Contact If SmartBot can't resolve your query, reach us directly:
Text Message Support: 07456 437179 ✓ Text messages only ✓ Please include in your text: • Your name • Order number (if applicable) • Specific question or concern • Best time to reply
Email: milo080223@gmail.com
Common Support Topics: • Order Status & Tracking • Website Loading Issues • Product Information • Shipping Questions • Payment Methods • Returns Policy • Size Guide Help
Shipping & Orders: For questions about your order, delivery status, or returns, please include your order number in your message for faster assistance.
Business Location: Nottingham, United Kingdom [Online store only]
Follow Us: Facebook: JSM Pet Supplies
Response Time: We aim to respond to all inquiries within 24 hours.
Technical Support: If you're experiencing website loading issues, please try: • Refreshing your browser • Clearing your cache • Using our mobile-friendly version
